Shipping and Handling
Shipping and Handling
Enjoy free shipping for all orders of $99 or more (before taxes) across Alberta, Canada, and the United States. Please note that additional costs may apply to some oversized items.
- Handling time: Order placed before 3:00 PM MDT. on our regular operating days will be handled within the same day. Order placed after 3:00 PM MDT. on our regular operating days will be handled on our next regular operating day.
- Shipping and Transit time: We strive to ship all orders placed online within 1- 2 business days. Should any delays arise, rest assured we will notify you immediately. Transit time usually takes 2-5 business days for deliveries within Canada and 5-7 business days for deliveries to the United States.
- Shipping charges: Applicable shipping charges will be added at check out. The shipping fee usually range from $15.99 - $20.99 for small packages within North America. We may apply additional delivery charges for deliveries to certain remote areas or for packages with non-standard dimensions or weight. If additional charges apply, our team will reach out to you.
- We're pleased to offer complimentary gift wrapping. Simply add your request during check out.
Free Shipping
- Our free shipping offer for orders $99 (before Tax) or more is available online only and does not apply to remote & difficult-to-serve locations.
- This offer does not apply to returned merchandise and previous purchases.
- Princess and the Pea reserves the right to modify or cancel this promotional offer at any time without notice.
Order Cancellation
- If you need to cancel your order, please reach us at 780-488-7748 or care@princesspea.ca within 12 hours from the time of order.
Edmonton Local Pickup
- Skip the shipping fees by placing your order online and picking it up from our store at 10059 166 ST NW, Edmonton. Orders will be ready within 24 business hours, and you will be notified via email once your order is ready.
* Edmonton Local Free Delivery Update *
- We appreciate your ongoing support and understanding, particularly as we face the challenges of increasing freight and gas costs. As of April 1st, 2023, we're excited to extend our free Edmonton local delivery offer for orders over $69.
- In order to continue providing our high-quality service and products, we've slightly adjusted our minimum purchase requirement for free delivery. Rest assured, our commitment to offering the best value for your money remains steadfast, and we are constantly striving to enhance your shopping experience.
Calgary Local Pickup （Paused since Nov 1st 2023）
Thank you for choosing Princess and the Pea. We're dedicated to making your shopping experience exceptional!